If you see it Click on it and click Remove at the bottomġ1.) Select Apply and Ok on the Print Server Properties windowsġ3.) Open up the run command with the "Windows key + R" key combo.ġ4.) Type c:/programdata and click Ok. Go to Hewlett Packard folder, remove any printer related folders & files. (Note: there is a space in between “printui.exe” and “/s”)ĩ.) Look for HP Printer driver. If you see it listed right-click on it and choose 'Delete' or 'Remove Device'Ħ.) Open up the run command with the "Windows key + R" key combo.ħ.) Type printui.exe /s and click Ok. Unplug any USB cable, if any, before doing this.ġ.) In Windows, search for and open Programs and featuresĤ.) In Windows, search for and open Devices and printersĥ.) In the Devices and Printers windows look for your HP printer. Print quality black (best) Black: Up to 1200 x 600 rendered dpi (when printing from a computer) Color: Up to 4800 x 1200 optimised dpi colour (when printing from a computer on selected HP photo papers and 1200 input dpi) Display. If the issue still persists, let's do a root uninstall and reinstall of the software: Use this link for details on using the HP Print and Scan doctor: Download the latest drivers, firmware, and software for your HP Photosmart 5520 e-All-in-One Printer. If you're on a Windows Operating System, try these steps :Īre you using the HP Smart App on your PC? If not, you may try and install to see if that works.
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